For an easy return process
Online retailers face a variety of challenges. In addition to an optimal shopping experience for their customers and the smooth delivery right to their doorstep there is one thing to focus on: the optimal return process.
Because there's always something. Too small, too big or too late. There are many reasons for a return and they never fail to appear.
Only those who offer their customers a smooth return in addition to fast delivery can look forward to returning customers. But how do you manage to optimise all of this at the same time?
With shipcloud you can design the return process exactly to your needs. You can decide whether you want to
- provide your customers their own return portal or
- put the return label in the parcel as an insert