How well organized is your shipment tracking? Have you already automated all your processes or are you just happy to send your customers a tracking link after they have placed an order? If you take the latter approach, you are way behind the curve and missing out.
Consider what actually happens after a notification e-mail is sent. In your online store, probably not a lot, because your customers are being directed straight to the carrier’s shipment tracking page. There, your customers can track their packages day-by-day until they finally get their item. But those clicks could have been yours.
Integrating your tracking information into the customer accounts in your online store not only increases the number of repeat visits to your site, it also provides a platform for product recommendations. Your business will benefit from this upselling potential.
Do you just want to use individual shipment tracking, without creating shipping labels? No problem.
We'll be happy to give you a no-obligation quote. With shipcloud you can also use multi-carrier tracking via our RESTful tracking API, which is available to you for the following carriers: DHL, UPS, DPD, GLS and TNT.