Always the right subscription for your shipping

Do you already have very large numbers of shipments or are you just starting now? Simply decide on your expected monthly shipping volume. Consider which carriers and business rates you want to use.

Register now and send immediately!

For high volume shippers

Integrate your own carrier accounts

Professional

up to 1.500 shipments/month
incl. shipcloud business rates
+ your own carrier accounts
25 1 /mo
+ 0.06 € per shipment
  • Your own carrier accounts 2
  • Track and trace
  • Shipment data retention: 12 months
  • shipcloud business rates: DHL, UPS, DPD & GLS 3
  • Return portal

Business
Top Seller

up to 3.000 shipments/month
incl. shipcloud business rates
+ your own carrier accounts
75 1 /mo
+ 0.05 € per shipment
  • Your own carrier accounts 2
  • Track and trace
  • Shipment data retention: 24 months
  • shipcloud business rates: DHL, UPS, DPD & GLS 3
  • Return portal
  • Tracking Only 4

Enterprise

up to 30.000 shipments/month
incl. shipcloud business rates
+ your own carrier accounts
185 1 /mo
+ 0.04 € per shipment
  • Your own carrier accounts 2
  • Track and trace
  • Shipment data retention: 36 months
  • shipcloud business rates: DHL, UPS, DPD & GLS 3
  • Return portal
  • Tracking Only 4
  • Priority Support

Individual

more than 30,000 shipments
Per request
  • Are you interested in other carriers such as Post AT or Post CH?
  • Are you sending more than 30,000 shipments per month?
  • Are you a fulfilment service provider, market place or similar?
We will make you an offer adapted to your individual needs.

For beginners

Ship immediately via our business rates

Starter *

up to 50 shipments/month
incl. shipcloud business rates
5 1 /mo
  • Track and trace
  • Shipment data retention: 6 months
  • shipcloud business rates: DHL, UPS & DPD 3

Ambition

up to 250 shipments/month
incl. shipcloud business rates
15 1 /mo
  • Track and trace
  • Shipment data retention: 12 months
  • shipcloud business rates: DHL, UPS, DPD & GLS 3
  • Return portal
Would you like to find out more about shipcloud or haven’t found the right offer yet?

Frequently asked questions about subscriptions

What does it mean I can test shipcloud for free?

You can try shipcloud for a period of one month, during which we will waive the monthly and transaction fees. This way you’ll have enough time to properly test all features of shipcloud.

At the end of that trial period, you will only be billed for any shipping labels you have created through shipcloud. Therefore you will be required to enter your payment details before starting your subscription.

If you decide to do an upgrade to another pricing plan during this initial one-month period, you will also be billed for the new standing charge. After the first month your membership will be automatically extended and will continue with a payable standing charge for your chosen subscription. If you cancel your subscription before the end of the trial period, your account will automatically be closed at the end of that period.

Please note that there are subscriptions without this trial period. If you are uncertain about your subscription choice, our support team will be happy to assist you.

From which countries can I use shipcloud?

Our offer, with all connected carriers and services, is so far only available to customers from Germany in full.

Shipping from other countries is possible under the following conditions:

If you want to use our service outside of Germany, at the moment only UPS, DPD and GLS are available as carriers, only with own contracts from the respective countries.

Further information can be found in our Help Center or contact our Support Team.

Where can I register as a Developer?

If you would like to test our service as a developer before creating live shipping labels, just register here and test shipcloud for free and unlimited in our sandbox! All necessary information can be found at our developer portal.

What does the service cost and how much are shipping labels when ordered through shipcloud?

In addition to the monthly and transaction fees for your chosen pricing plan, you will be charged for each shipping label you create. If you do not have a direct account with a carrier, you can send your shipments through shipcloud business rates. Shipping charges vary by carrier, shipment dimensions and/or weight, and the destination country.

For more information on shipping label prices, click here.

If you’re using your own shipping rates in shipcloud you will be billed directly from your carrier.

For more information, please contact sales@shipcloud.io.

Which payment methods can I use with shipcloud?

To all new customers credit card payment (MasterCard and Visa) as well as PayPal and SEPA direct debiting payment are available.

Per request we can also check if we can provide you payment on account . Please write us an email to support@shipcloud.io after your registration and our billing department will check the opportunity.

How long is the contract period?

After the first month you can cancel your shipcloud subscription every month at the end of your contractual period. Please note that special rules apply when upgrading or downgrading your account (see next question).

Can I change my subscription at a later date?

Yes, you can upgrade or downgrade at any time. Each pricing plan is valid for one month. All upgrades are active from the time of purchase. You will also receive a credit for any time remaining on your previous billing period. This credit will be deducted from the first month's payment for the new billing period. If you downgrade your pricing plan, your new plan will become active at the end of the current billing period. For example, if you started your current subscription on the 15th day of a particular month, your downgrade will become active on the 15th day of the following month.

Please note that the starter subscription will not longer be available after you change your subscription. Therefore you can’t downgrade to a starter-subscription.

* Only available for new business clients without subscription change

1 All prices are net excl. VAT

2 At the moment, the following carriers and couriers are included in all pricing plans: DHL, DHL Express, Deutsche Post, UPS, DPD, Hermes, GLS, MyDPD Business (iloxx), TNT, GO!, PARCEL.ONE, Cargo International, Seven Senders and ANGEL. If you would like to use GO!, Post AT or Post CH, please contact us at sales@shipcloud.io.

3 Next to the monthly and transaction fees, creating shipping labels are subject to separate charges that are dependent on the shipment and carrier. Business clients with the pricing plan Professional and above can use their own carrier accounts.

4 Tracking only: With this feature you can use the individual shipment tracking without creating shipping labels. You can use our multi-carrier tracking via our RESTful tracking API, which is available to you for the following carriers: DHL, UPS, DPD, GLS, and TNT. More information can be found here.